Red Cross 
Disaster Services

Disaster Welfare Inquiries

Following natural disasters, it is often difficult 
for families to get in contact with loved ones 
due to downed trees, loss of power and debris hampering recovery efforts. Adding to the material losses, the confusion and chaos after 
a disaster often make it difficult to reach family members just when they need each other the most.

Local residents, who have been unable to contact their family members affected by a disaster, are encouraged to be patient and try 
to keep calling as it may take awhile before power and communications are fully restored.

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Disaster Welfare Inquiries

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Immediate family members, who continue to be unable to locate their loved ones affected by a disaster through normal communication channels, may contact the American Red Cross Mount Rainier Chapter to initiate the Disaster Welfare Inquiry (DWI) process.

For more information about the Red Cross Disaster Welfare Inquiry process, please call

(253) 474-0400 in Pierce County  
(360) 352-8575 in Thurston and Mason Counties (360) 748-4607 in Lewis County